Last updated April 22, 2020
Encanto Palmcroft Events LLC DBA Encanto Music Fest (“Company”, “we”, “us”, or “our”) takes protecting your personal information and your right to privacy very seriously. If you have any questions or concerns about our policy and/or our practices with regards to your personal information, please contact us at [email protected].
We collect personal information that you voluntarily provide to us through the use of our website and partner websites, such as your name, address, contact information, passwords and security data, and payment information, when expressing an interest in obtaining information about us or our products and services, when participating in activities included in our Services or otherwise contacting us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect may include the following:
Publicly Available Personal Information. We collect first name, last name, and nickname; email addresses; and other similar data.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
We also may automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting used for marketing and support purposes.
You can erase and block these cookies using the features available on your web browser. However, should you do this, it is possible that portions of the site may not function properly or at all.
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, and/or to fulfill business obligations. We never sell the personal information you provide to us to a third party and we never provide the information you provide to us to a third party except for those reasons specifically outlined below.
We may process or share data based on the following legal basis:
More specifically, we may need to process your data or share your personal information in the following situations:
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services and share personal information within a secure environment.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are an official California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems unless specifically requested.
You may have the right to request access to the personal information we collect from you, change or update that information, or delete it in some circumstances. To request to review, update, or delete your personal information from our records, please submit a formal request by emailing [email protected]. We will respond to your request within 30 days of receipt